Question 1

How does the $20 off first month offer work?

Accepted Answer

New recurring customers receive $20 off the first month of any weekly or biweekly plan. The discount is applied automatically to your first invoice — there is no code to remember and nothing to mail in.

Question 2

How soon can service begin?

Accepted Answer

Most new customers are placed on the next available route within a few business days. Weekly service can often start the same day, subject to route availability in your county; we confirm your actual start date when we approve the booking request.

Question 3

Do I need to be home for my service?

Accepted Answer

No. Most customers are at work or out with the family while we clean. As long as we can reach the yard, we will take care of the rest and send a photo confirmation when the visit is complete.

Question 4

What do you need from me on the first visit?

Accepted Answer

Gate code or lock instructions, where your dogs will be during the visit, and anything we should know about the property. Add all of that in the booking form and we will keep it on file for every visit.

Question 5

Is there a contract or a long-term commitment?

Accepted Answer

No long-term contract. Weekly and biweekly plans are billed month to month, and you can pause, change or cancel by contacting us before your next scheduled billing date.

Question 6

What is included in the monthly price?

Accepted Answer

A full yard sweep on your scheduled day — grass, mulch beds and the edges along fences and walls — plus removal of all waste from the property, a photo confirmation, and a secured gate. There are no surprise trip charges inside our service area.

Question 7

Why would my yard need a custom quote?

Accepted Answer

Additional dogs, excessive waste, very large properties and special cleanup requirements can change the amount of time a visit takes. When that is the case we confirm a custom quote with you before any work begins.

Question 8

Do you offer one-time cleanups?

Accepted Answer

Yes. One-time cleanups start at $69.99+ and heavy initial cleanups start at $110+. They are a good fit before a backyard event, after travel, or as a reset before starting a recurring plan.

Question 9

What happens if it rains?

Accepted Answer

Light rain does not stop us. If conditions are unsafe or the yard is flooded, we move your visit to the next workable day and let you know. You are never charged for a visit we did not complete.

Question 10

How does the satisfaction guarantee work?

Accepted Answer

If you ever feel an area was missed, contact us within 24 hours of your visit and we will return to make it right at no additional cost. We would rather come back than leave a customer unhappy.

Question 11

Will my gate be left open?

Accepted Answer

Never. Technicians photograph the gate before and after service and secure it exactly as they found it. If your gate has a tricky latch, tell us in your access notes so we handle it the same way every visit.

Question 12

What do you do with the waste?

Accepted Answer

It is bagged and removed from your property on every visit. Nothing is left in your yard, your bins or your landscaping.

Question 13

Which areas do you serve?

Accepted Answer

We serve Highlands, DeSoto, Polk, Charlotte and Sarasota Counties in Florida. Visit our Service Areas page for county-specific details, or call us if you are near a county line and want to confirm coverage.

Question 14

How am I billed?

Accepted Answer

Recurring plans are billed monthly and one-time cleanups are billed after the visit. Your booking request confirms the plan and price before anything is charged, and you receive a receipt for every payment.

Question 15

Can I change my service day or frequency?

Accepted Answer

Yes. Sign in to your customer account to see your plan, or contact us and we will move you to a different route day. Changes take effect from your next scheduled visit.

Question 16

Do you keep my payment details?

Accepted Answer

We never store raw card numbers in our system. When online payment is enabled for your account, card details are handled entirely by our payment processor.

Everything customers ask before booking.

Getting started

Plans and pricing

Service and guarantees

Billing and account

Let us do the dirty work.